Shipping policy
SHIPPING POLICY
Shipping Destinations
We currently ship to the United Kingdom only. We are not accepting international orders at this time.
Shipping Rates
- Free Standard Shipping: Orders £50 and above
- Standard Shipping: £3.99 for orders under £50
- Express Shipping: £6.99 (available for all orders)
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. As most of our products are handmade, please allow for this processing time before your order is dispatched.
Delivery Timeframes
- Standard Shipping: 3-5 business days within the UK
- Express Shipping: 1-2 business days within the UK
Please note that delivery times are estimates and may vary during peak periods.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery.
Lost or Damaged Items
If your order arrives damaged or goes missing in transit, please contact us at [your email] within 48 hours of the expected delivery date. We will work with you to resolve the issue promptly.
Questions
If you have any questions about shipping, please contact us at theloomedit.studio@gmail.com.