We're on a travel & restock break from 27/07 to 30/08. All physical product orders placed during this period will be dispatched after we reopen on 30 /08. For any orders placed during this period enjoy 15% OFF with code RESTOCK15. Thank you for your patience! *Digital products are unaffected.
SHIPPING POLICY
Shipping Destinations
We ship to the United Kingdom, United States, and Canada.
Shipping Rates
United Kingdom
United States
Canada
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. As most of our products are handmade, please allow for this processing time before your order is dispatched.
Delivery Timeframes
United Kingdom
United States & Canada
Please note that delivery times are estimates and may vary during peak periods.
International orders may also be subject to customs clearance delays outside our control.
Customs & Duties (USA & Canada)
International orders may be subject to import duties and taxes, which are levied once the package reaches the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for further information.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery.
Lost or Damaged Items
If your order arrives damaged or goes missing in transit, please contact us at theloomedit.studio@gmail.com within 48 hours of the expected delivery date. We will work with you to resolve the issue promptly.
Questions
If you have any questions about shipping, please contact us at theloomedit.studio@gmail.com.